Below are a list of Technology Services Frequently Asked Questions. If you still need assistance or you encounter errors please contact Helpdesk@rochesterU.edu or create a request/ticket here.
The WiFi name is RochesterWireless
The password is located in the RCU mobile app under the tile link “RU Wifi Access”
Find the RCU mobile app at the links below
We provide many technology tools to help you with your education. All of these tools can be accessed through my.rochesterU.edu either in the main menu or under Resources by selecting Current Students
You can reset or change your password by visiting my.rochesterU.edu and selecting Change/Reset Password link in the top menu and follow the directions.
We offer Google drive and Microsoft 365 products for you to be able create documents, spreadsheets, and presentations all accessible through my.rochesterU.edu under Resources by selecting Current Students. Documents, spreadsheets, and presentations can be created through a web browser and will be saved so that you can access from any computer.
If you followed the directions under “How do I create/start my research paper, create a spreadsheet, or create presentation?” You can visit the RCU Library or ACE Lab and login to one of the computers and access your RCU Google Drive or RCU Microsoft 365 through my.rochesterU.edu and print to the Copier located in those areas.
All online classes at RCU are set up in Canvas. You can get to those classes through my.rochesterU.edu and select Canvas in the left red menu.
